Account Deletion

We are committed to protecting your personal information and respecting your privacy. Assuming that you wish to erase your information from our frameworks, kindly adhere to the guidelines underneath.

Login to Your Account

* Open the Takeachance app.
* Signin with your account using your credentials.

Go To Account Settings

*Go to the 'Settings' or 'Profile' section from the main menu.
*Select 'Account Settings' or 'Privacy Settings'.

Request Data Deletion

* Locate the 'Delete Account' or 'Data Deletion' option.
* Click on delete account.
* Confirm your request by clicking on confirm button.

What Happens After Deletion ?

Upon initiating the deletion request, your account will be immediately deactivated and you will no longer have access to the Takeachance services.

Data Deletion / Removal

We will start the process of permanently deleting your personal data from our systems. This process is with immediate effect once the delete button has be clicked and confirmed by the user.

Retention of Necessary Data

Please note that certain data may be retained for legal, regulatory, and security reasons. This may include transaction records and other data required by law.

Important Notice

Data deletion is a permanent and irreversible action. Once your data is deleted, it cannot be recovered.

Data Deletion Requests via Support

If you are unable to access your account or prefer to request data deletion via our support team, please send an email to support@takeachance.ng with the subject line "Data Deletion Request". Include the following information in your email:

* Your full name
* Your registered email address
* Reason for the data deletion requested

Our support team will verify your identity and process your request accordingly.

Contact Us

If you have any questions (or comments) concerning this Policy, please email us at support@takeachance.ng , and we will make an effort to reply within a reasonable timeframe